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Glossary

Voice agent

An AI agent that holds natural phone conversations: answering, asking questions and taking actions during the call.

Why it mattersMost customers still pick up the phone for anything urgent. A voice agent means no call goes unanswered.
In practice at aicrmzOur auto-logging agent uses this: logs activity from email, phone and calendar. Captures every call, email and meeting automatically.Meet the auto-logging agent →
Related terms
Retrieval-augmented generation (RAG)Intent detectionEscalation (handoff)
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01A 30-minute call with the rainmindz team02A written agent blueprint within a week03No commitment until you approve it
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