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Glossary

Large language model (LLM)

An AI model trained on large amounts of text that can read, write, summarise and reason in natural language.

Why it mattersLLMs are the engine that lets agents understand messages, documents and conversations.
In practice at aicrmzOur auto-logging agent uses this: logs activity from email, phone and calendar. Captures every call, email and meeting automatically.Meet the auto-logging agent →
Related terms
AI agentGuardrailsConfidence thresholdHallucinationAudit log
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Related guideAI for accounting & finance: a practical guide
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